Information We Collect

When you visit our website or engage with our budget literacy programs, we collect certain information to provide you with better educational services and improve your learning experience.

We don't collect sensitive financial information like bank account details or credit scores. Our focus is on educational data that helps us customize your learning experience.

How We Use Your Information

Your information helps us deliver quality financial education and maintain our service standards. Here's what we do with the data we collect:

We use personal information to create your learning profile, send course materials, and provide support when you need help with budget literacy concepts. Your progress data helps us understand which teaching methods work best and where students typically need extra guidance.

Communication data allows us to send you relevant course updates, new learning materials, and important announcements about program changes. We also analyze website usage patterns to improve navigation and make our educational content more accessible.

For our Vietnam-based operations, we may use your information to comply with local educational regulations and provide region-specific financial literacy content that's relevant to Vietnamese banking and financial systems.

Data Sharing and Third Parties

We keep your personal information private and don't sell it to anyone. However, we do work with trusted service providers who help us deliver our educational programs effectively.

Our email service providers help us send course materials and updates. Learning management system partners store your progress data securely. Payment processors handle course fees when applicable, but we don't store your payment details on our servers.

We might share aggregated, non-personal data with educational researchers or financial literacy organizations to support broader financial education initiatives. This never includes information that could identify you personally.

In rare cases, we may need to disclose information if required by Vietnamese law or to protect the safety of our students and staff.

Your Privacy Rights

To exercise these rights, contact us directly using the information provided below. We'll respond to your request within 30 days and verify your identity before making any changes to your account.

Data Security and Protection

We take data security seriously and implement multiple layers of protection to keep your information safe from unauthorized access or misuse.

Our website uses SSL encryption to protect data transmission. User accounts require strong passwords, and we regularly update our security systems to address new threats. Learning data is stored on secure servers with restricted access controls.

Staff members receive privacy training and can only access student information when necessary for educational support. We conduct regular security audits and have incident response procedures in place.

While we implement strong security measures, no online system is completely immune to risks. We recommend using unique passwords and keeping your account information confidential.

Data Retention and Deletion

We keep your information only as long as needed to provide educational services and meet our legal obligations in Vietnam.

Active student accounts and learning progress data are maintained while you're enrolled in our programs. After course completion, we retain basic information for two years to provide certificates and answer questions about your educational achievements.

Communication records and support tickets are kept for three years to improve our service quality. Marketing opt-out requests are maintained permanently to respect your preferences.

When data retention periods expire, we securely delete information from our systems. Some data may be retained longer if required by Vietnamese educational regulations or for legal protection.

Cookies and Website Technology

Our website uses cookies and similar technologies to provide functionality and improve your browsing experience. Most cookies we use are essential for the site to work properly.

Essential cookies remember your login status, course progress, and language preferences. Analytics cookies help us understand which pages are most helpful and where students encounter difficulties.

You can control cookie settings through your browser, but disabling certain cookies might affect website functionality. We don't use tracking cookies for advertising purposes.

Children's Privacy

Our budget literacy programs are designed for adults and individuals over 16 years old. We don't knowingly collect personal information from children under 16 without parental consent.

If you're under 16 and interested in financial education, please have a parent or guardian contact us to discuss appropriate learning options and privacy protections.

International Data Transfers

While BrainyGlowSys operates from Vietnam, some of our service providers may be located in other countries. When we transfer data internationally, we ensure adequate protection measures are in place.

We work with service providers who comply with international privacy standards and use contractual protections to safeguard your information during transfers.

Policy Updates

We may update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify active students via email and update the effective date.

Minor clarifications or administrative updates may be made without individual notification. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.